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Terms & Conditions

Metal sign with words Clos Mirabel.

To make a booking
1. Check availability directly with the owners through the contact form
or by telephone: + 33 (0) 6 79 59 04 91.
2. If you wish to confirm a reservation this is usually done by e-mail. Clos Mirabel SARL will confirm the reservation by e-mail and request a deposit of 50% of the rent. Receipt for payment of the deposit will be sent by return.
3. Balance of payment is due 8 weeks before the beginning of the rental period. A refundable security deposit may also be required at the beginning of the tenancy.
4. Clos Mirabel operates a strict NO SMOKING policy inside all the buildings of the estate.

Cancellation Policy for Self Catering Accommodation
If a confirmed booking is cancelled after paying the 50% deposit but over 2 months before the start of the rental period, a cancellation charge of 25% will be made. If a confirmed booking is cancelled within 2 months of the start of the rental period, the total amount of the deposit will be retained. If however, the relevant rental period is subsequently let, an administrative fee of 20% will be retained and the balance refunded. If there is a difference in rent received, S.A.R.L. Clos Mirabel will be entitled to retain the difference.

Cancellation Policy for Bed and Breakfast Accommodation
If a confirmed booking is cancelled after paying the 50% deposit but over 1 week before the start of the room booking, a cancellation charge of 25% will be made. If a confirmed booking is cancelled within less than 1 weeks notice the total amount of the deposit will be retained. If however, the relevant room is subsequently let, an administrative fee of 20% will be retained and the balance refunded. If there is a difference in rent received, S.A.R.L. Clos Mirabel will be entitled to retain the difference.

Payment
In Euros either by credit card via PayBox, cash, cheque or by bank to bank transfer to the Clos Mirabel S.A.R.L. account, net of any bank charges and other charges including exchange rate variations. Please note we do not accept American Express card payments.

Charges
Prices are inclusive of all utilities except the telephone unless otherwise agreed between the parties and stated in the exchange of e-mails.

Local tourist tax
Self-catering: 1.50€ pp per night.
B&B: 1.50€ pp per night.

Linen and Cleaning
Linen is charged at 21 euros p/p per week, including pool towels. End of tenancy cleaning rates are from 35 to 200 euros. Additional cleaning can also be organised upon request.